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Software troubleshooting
Help investigate application errors, crashes, installation issues and unexpected software behaviour.
Independent IT support
Get unstuck.
Get your software working.
Practical IT consultation and software troubleshooting for everyday technical problems. Clear explanations, sensible fixes and a scope agreed with you before work begins.
Services provided personally by Rohit Phopse. Remote assistance by appointment.
✓ Independent, direct support
✓ Quote agreed before work starts
✓ No software or licence-key sales
What I can help with
Software issues, made simpler.
Support is tailored to the issue and your setup. Start with a short description of the problem and I’ll confirm whether I can help.
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Installation & setup
Assistance installing and setting up legitimate software that you are authorised to use.
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Configuration
Configure application settings and preferences to suit your device and intended workflow.
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Updates & compatibility
Help with update problems, compatibility checks and common software conflicts.
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Remote assistance
Guided or remote support when appropriate, only with your knowledge and permission.
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IT consultation
Practical advice on software choices, setup approaches and resolving technical roadblocks.
A straightforward process
Know what will happen before work begins.
You explain the issue, we agree on the scope and fee, and only then does the work start.
- ✓Clear communication
Simple explanations without unnecessary technical jargon. - ✓Your approval comes first
No paid work begins until you accept the proposed scope and fee. - ✓Respect for your access and data
Remote access is used only with your consent. Never share OTPs or banking passwords.
01
Describe
Share the issue, device and software involved.
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Review
We confirm whether the issue is within scope.
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Approve
You receive the fee and scope before work starts.
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Resolve
Support is provided and the outcome is explained.
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What this service is — and isn't
This is independent IT consultation and software support provided by Rohit Phopse. It is not a software store. No software licences, activation keys or third-party products are sold. Only genuine software and authorised use are supported; availability of a fix depends on the specific issue and system.
Tell me what isn't working.
Send a short description and the software or error involved.